Privacy Policy

Privacy Policy

Introduction

Welcome to https://car-finance-claims-martin-lewis.dreamdwellings.net (referred to as “the Company,” “we,” or “our”). We are committed to protecting your privacy and ensuring the security of your personal data. This comprehensive Privacy Policy outlines our practices regarding the collection, storage, access, and handling of personal information in accordance with various international privacy laws, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25 on the protection of personal information in the private sector
  • The General Data Protection Regulation (GDPR) of the European Union
  • Brazil’s General Data Protection Law (LGPD)
  • California’s Consumer Privacy Act (CCPA/CPRA)
  • Colorado’s Consumer Protection Act (CPA)
  • Utah’s Consumer Sales and Service Act (UCPA)
  • Connecticut’s Connecticut Transactional Data Privacy Act (CTDPA)
  • Virginia’s Consumer Data Protection Act (VCDPA)
  • South Africa’s Protection of Personal Information Act (POPIA)

Scope

This policy applies to all aspects of our online presence, including but not limited to:

Please note that this policy does not extend to third-party websites, applications, or services accessible through links on our platform. These entities have their own privacy policies, and we encourage you to review them before providing any personal data.

Processing Activities

This Privacy Policy guides how we interact with users when:

  1. You utilize our applications and services as an authorized user.
  2. You visit or navigate through our websites that reference this Privacy Statement.
  3. We communicate with you via emails, newsletters, phone calls, or text messages (SMS).

Personal Data Collection

We collect various types of personal data to enhance your experience and provide our services effectively. These include:

  • Account Information: Details related to your user account, including login credentials and profile settings.
  • Payment Information: Data necessary for processing transactions, such as credit card numbers, billing addresses, and payment history.
  • Financial Information: Records of financial transactions, loan details, and any associated interest rates or fees.
  • Purchase Information: Details about your purchases, including order history, product preferences, and delivery addresses.
  • Mobile Device Identifiers: Unique identifiers from your mobile device, such as IP addresses, device IDs, and location data.
  • Location Data: Information about your physical location when you use our services that require geolocation.
  • Feedback: Your opinions, reviews, and comments provided to us through surveys or direct communication.
  • Social Media Information: Content you share with us via social media platforms, including public posts and direct messages.
  • Product Information: Data about products you interact with on our platform, such as product views, clicks, and purchases.

We collect this data through multiple channels: user input forms, interactions with our applications, automated tracking technologies (like cookies), and third-party providers who assist in data collection.

Cookies

We employ cookies to enhance your experience on our website and for analytical purposes. Cookies are small text files stored on your browser that serve various functions:

  • Strictly Necessary: These cookies enable core features like logging in, navigation, and accessing secure areas of our site.
  • Preference: They remember user preferences, such as language settings, to provide a personalized experience.
  • Analytics: Used by analytics providers to track website usage, gather statistical data, and gain insights into user behavior.

Users can manage their cookie preferences through our Cookie Manager, allowing them to control which types of cookies are accepted.

Retention and Deletion

We retain personal data for as long as necessary to fulfill the purposes described in this policy or as required by law. The retention periods vary depending on the type of data and its usage:

  • Account information and transaction records may be retained for financial record-keeping and tax purposes, usually up to seven years.
  • Contact details and communication history may be kept for customer support and marketing purposes, unless you request deletion.
  • Analytics data is typically aggregated and anonymized after a specific period, after which it is securely deleted.

Our goal is to minimize the retention of personal data once it has served its intended purpose. You can request the deletion of your data by contacting our privacy team.

Your Rights

Depending on your location, you are entitled to certain rights regarding your personal information:

  • Access: The right to request access to and receive a copy of your personal data held by us.
  • Rectification: The ability to correct or update inaccurate or incomplete personal data.
  • Erasure (Right to be Forgotten): The option to request the deletion of your personal data, except where prohibited by law.
  • Restriction: Limiting the use or processing of your data in specific circumstances.
  • Portability: Receiving a copy of your personal data in a structured, commonly used format.
  • Objection: Objecting to the processing of your data for certain purposes, including marketing.
  • Non-Discrimination: The right to be free from discrimination when exercising your privacy rights.

To exercise these rights or have any data-related inquiries, please reach out to our dedicated privacy team via email at [email protected] or by postal mail to the address provided below.

Changes to Policy

We reserve the right to update and modify this Privacy Policy at any time. Any significant changes will be posted on our website with a revised policy version number and an updated effective date. We encourage you to review this page periodically to stay informed about how we protect your personal data.

Contact Information

For privacy-related inquiries, requests for data access or deletion, or to provide feedback, please contact us:

We appreciate your trust in sharing your personal information with us. This Privacy Policy is designed to ensure transparency and protect your rights regarding your data.